Due to unforeseen circumstances, we have had to close our webchat feature effective immediately. We regret any inconvenience this may cause. However; our chatbot, Sage, remains available to assist you with checking claim status and our eServices Portal is available to assist you with a host of your Medicare needs.

Frequently Asked Questions

Published 12/23/2023

When Medicare’s decision is to deny or partially deny a service or claim, providers and beneficiaries may appeal the initial claim determination. Here you will find helpful tips and educational material to aid in the appeals process.


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